Privacy Policy

Last Updated: 23 June 2025

1. Introduction

NeednGo ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services.

2. Information We Collect

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3. How We Use Your Information

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  • Create and manage your account.
  • Facilitate the connection and communication between Requesters and Helpers.
  • Process payments and payouts securely.
  • Provide customer support and resolve disputes.
  • Monitor and analyze usage to improve our Service.
  • Send you service-related notifications and marketing communications (from which you can opt out).

5. Sharing Your Information

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  • Between Users: To facilitate a transaction, we share necessary information between the Requester and the Helper (e.g., your name, profile picture, and delivery location).
  • With Our Service Providers: We share information with third-party vendors who perform services for us, such as payment processing (Stripe), cloud hosting, and data analytics.
  • For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.

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7. Contact Us

If you have any questions about this Privacy Policy, please contact us at: [email protected]